Pre-conference workshop day: Sunday 23rd May 2010

09:00 – 15:30 Workshop A: Optimising responses to emergencies

This workshop will give participants the opportunity to learn about the clinical and administrative management of disasters, using the experiences of the King Abdul Aziz Medical City, KSA to draw on the lessons learned.

Delegates attending this workshop will:

• Understand the basic components of a hospital disaster plan
• Discuss the disaster paradigm
• Evaluate the concept of the hospital incident command system
• Practice the different triage protocol
• Review hospital surge capacity for mass casualty events by drawing on real experiences
• Learn from real-life examples of disaster scenarios

Workshop facilitated by:

Post-conference workshop day: Wednesday 26th May 2010

09:00 – 15:30 Workshop B: Disaster and crisis scenario workshop – simulating a bomb explosion at an installation

As everyone involved in disaster management knows, the main focus is always on protecting the lives of people and the safety of assets.

This workshop will simulate a real-life disaster scenario and will give participants the opportunity to react to the crisis situations as they unfold. This will give delegates first-hand experience of the challenges of emergency response, whilst gaining an appreciation of the need for proactive planning, exercising and maintenance.

In this workshop delegates will learn how to:

• Minimise risk to your company and resources when disaster strikes
• Operate a command centre and recover quickly
• Document, track, monitor and control events and actions taken
• Effectively manage crisis communications with external and internal agencies, and the public
• Familiarise and prepare staff to react quickly, decisively and appropriately
• Gain the skills required to develop a detailed emergency response plan

Who should attend this workshop?

• All Crisis Management team members and all personnel involved in Emergency Response
• Managers responsible for Risk Management, Physical Security, Facilities, HR and Administration
• Managers of any large office or operating facility, especially Banks, BPOs, IT companies, Call Centres and Manufacturing plants
• Members of the Business Continuity Management (BCM) Team, department BCM coordinators, recovery and support team members
• Companies that do not have an Emergency Response plan, or where the plan has not been exercised recently
• External and internal auditors

This workshop has been very popular and has been attended by over 1000 professionals in the area of Banking, Insurance, Mutual Funds, Asset Management, BPO, Call Centers, IT Telecommunications, Manufacturing, Utilities, Logistics, Airlines and Civil Aviation, Hospitals, Universities, Real Estate Developers and Shopping Malls, Pharmaceuticals and high-end Research facilities.

All Companies, big and small, can benefit from this workshop. BCM-DS is for committed practitioners seeking to implement an effective Emergency Response program that works.

Workshop facilitated by:

Dhiraj Lal
Country Manager, India & Middle East
Business Continuity Management Institute, India